Jewellery Privacy Policy

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At Royan Jewellery Ltd, we deeply value your trust and are fully committed to protecting your personal information. Our Privacy Policy, alongside our Cookies Policy, explains what types of data we collect—whether online or in-store—how we use it, and the safeguards we employ to ensure your privacy is upheld at all times.

If you have any concerns, wish to review the information we hold about you, or want to exercise your rights under data protection laws, please reach out to us at:

Royan Jewellery Ltd
371 North End Road
London, SW6 1NW
United Kingdom

As the data controller, Royan Jewellery Ltd is responsible for your personal data. We will never collect sensitive personal information (such as health or biometric data) without your explicit consent. You have the right to request access to your personal data, and to correct or remove any inaccurate information. Just let us know—if we confirm an inaccuracy, we’ll correct or delete it promptly.

In compliance with UK tax legislation, we retain basic personal data—such as your name, address, and contact details—for a minimum of six years. After that period, we may choose to securely delete your data, unless we are legally required to keep it longer.

We use your data for legitimate business purposes, including:

• Marketing communications
   
• Enhancing our products and services
   
• Conducting data analytics
   
• Detecting and preventing fraud
   

We always process your personal data in a lawful, responsible, and transparent manner.

Cookies are small text files that your browser stores to help websites remember information. They cannot harm your device and are only accessible by the original website that set them. On our site, cookies support essential operations—like saving your preferences or detecting technical issues—as well as secure online shopping experiences.

We offer clear cookie control: when you visit, you can choose to Accept or Decline cookies. These settings are managed via a banner or pop-up on our website.

Please note: cookies do not capture sensitive data such as email addresses, home addresses, or credit card details.

• Essential cookies: Required for our website to function properly—for example, enabling the shopping cart or navigation.
   
• Performance cookies: Help us understand how visitors use our site so we can improve its speed and usability (e.g., error tracking).
   
• Analytical/Statistics cookies: Allow us to understand visitor behavior and site performance—such as which pages are most popular.
   
• Functional cookies: Remember your preferences (like language or currency), ensuring your experience is personalized.
   
• Advertising/Targeting cookies (if applicable): Used to deliver tailored promotions or ads based on your browsing habits.
   

You can manage or withdraw consent for non-essential cookies at any time using your browser settings or our cookie banner.

As a trusted gold and jewellery store, we recognize the importance of your privacy. Whether you're shopping for a special piece or visiting us in person, you deserve transparency and control over your data. Our policies reflect just that commitment.